Favourite so far
July 23rd, 2007This one is from Dinah again:
Just to re-cap, I have been running a questionnaire on why my shiatsu clients might not re-book. I suggested various reasons, and offered a £5 discount voucher as an incentive. Well, I have to say, this answer was my favourite so far, though the least illuminating:
‘Well, it wasn’t really any of those reasons, I just put it on the backburner for a while’…
Have to wait till more answers are in before I can analyse!
And by the way, I realise one reason could be the client just did not ‘click’ with me, the therapist, but I feel that nobody would feel happy to give that as an answer directly to me! Could that be what Mr Backburner really means?
More to come later!
July 27th, 2007 at 2:35 am
While I am not located in the UK, I practice shiatsu and tui na in the USA. I was reading your blog and interested in what sort of feedback you got related to this post. I will stop by again for the update!
July 27th, 2007 at 9:08 am
Hi Tiffany – We should have an update on this next week!